Shipping policy

Last Updated: June 2026

Thank you for shopping with Slim Korea. We are committed to delivering your orders safely and efficiently across India.

Order Processing Time

  • Orders are typically processed within 1–2 business days after order confirmation.
  • Orders placed on Sundays or public holidays will be processed on the next working day.
  • During high-demand periods, processing times may be slightly longer.

Shipping Time

Estimated delivery times:

  • Metro Cities: 2–4 Business Days
  • Other Cities & Towns: 3–5 Business Days
  • Remote Locations: 4–6 Business Days

Delivery timelines are estimates and may vary depending on courier service availability and local conditions.

Shipping Charges

  • Free Shipping may be available on selected products or promotional offers.
  • Shipping charges (if applicable) will be displayed at checkout before payment confirmation.

Cash on Delivery (COD)

We offer Cash on Delivery (COD) on eligible orders and serviceable PIN codes across India.

Slim Korea reserves the right to limit or disable COD for certain locations or high-risk orders.

Order Tracking

Once your order is shipped, you will receive tracking details via email, SMS, or WhatsApp (where applicable).

Customers can use the tracking information to monitor delivery status.

Delivery Delays

Delivery may be delayed due to:

  • Weather conditions
  • Public holidays
  • Natural disasters
  • Courier partner delays
  • Incorrect shipping information provided by the customer

Slim Korea is not responsible for delays caused by third-party courier services.

Incorrect Address Information

Customers are responsible for providing accurate shipping details.

If an incorrect address or contact number is provided, delivery delays or failed deliveries may occur.

Additional shipping charges may apply for re-shipment requests.

Lost or Damaged Packages

If your order arrives damaged or if you experience a delivery issue, please contact us within 48 hours of receiving the package.

Please provide:

  • Order Number
  • Photos of the package
  • Photos of the product received

Our support team will review the case and assist accordingly.